Privacy policy

Last updated: 17 October 2026

This policy explains how TechNion Connector (the "TechNion Odoo Connector" app in the Salla App Store and the "Salla Connector" module in Odoo) handles data. The service is owned by PT TECHNION DIGITAL SOLUTIONS ("TechNion"). Contact us at support@tnion.com.

What the service does

The service connects your Salla store to your own Odoo: it receives order and product events from Salla, applies your rules and sends the result to Odoo, which creates the sales orders, invoices, payments and deliveries. Odoo is your system, and the data that reaches it stays under your control.

Data we receive

Store and account: your Salla store ID, name, URL and email, the email of your account in the service, your password stored as a one-way hash (scrypt) that cannot be recovered, and sign-in sessions and sign-in attempts for security.
Access grants: the OAuth tokens that Salla and Odoo give the service, stored encrypted. We never ask for your Odoo password or API keys.
Orders: the order as Salla sends it: products, quantities, amounts, taxes, discounts, payment method and status, and the buyer details needed for the invoice and delivery (name, mobile, email and shipping address).
Products: products, variants, SKUs, prices and quantities, to link them to Odoo products.
Technical data: operating records for each event and delivery (time, status and error messages), without passwords or tokens.
Subscription: your plan, subscription status and trial as Salla reports them. We never receive card details; payment happens in Salla.

Why we use it

Only to run the service: delivering orders and products to Odoo following your rules, showing you the dashboard and event history, protecting your account, support, and applying your plan. We do not sell data, do not use it for advertising, and use no analytics or tracking tools in the service.

Your customers' data

Buyer data belongs to your store. You decide how it is used; we process it on your behalf and only to connect Salla with Odoo. If a buyer contacts us, we refer them to you and help you handle the request.

Who can access the data

Salla: we call Salla's API on behalf of your store to read orders and products.
Your Odoo: we send it orders and decisions over the OAuth connection you approved.
Service providers: hosting by Contabo GmbH on servers in France, and account emails (activation and sign-in) through Hostinger.
TechNion staff: limited access, for operations and support only.

Retention and deletion

After 90 days we remove all personal data from stored order and log copies and keep only operational data such as order numbers and statuses.
When you uninstall the app: we clear access tokens and sessions immediately, disconnect Odoo and ask it to revoke the grant, and delete the remaining personal data within 30 days.
Database backups are kept on the same server to restore the service after a failure, and are deleted after 30 days.

How we protect data

Connections use HTTPS, tokens are encrypted in the database, passwords are stored as one-way hashes, every Salla webhook's signature is verified before it is accepted, and server access is limited to the operations team.

Cookies

We use two cookies only: your sign-in session and your interface language. No advertising or analytics cookies.

Your rights

You can ask for a copy of your data, a correction or deletion by emailing support@tnion.com from your account email. Uninstalling the app starts deletion automatically, as described above.

Changes to this policy

If we change this policy we update the date at the top and email account owners about important changes.